Shipping Policy
The shipping policy of a cloud CRM software typically doesn’t refer to physical shipping of goods, as cloud CRM software is a digital product delivered over the internet. Instead, it usually refers to the deployment or provisioning process of the software for the customers.
1.Instant Access
Customers typically get instant access to the cloud CRM software upon signing up or purchasing a subscription. This means they can start using the software immediately without any shipping delays.
2.Subscription Activation
The shipping policy might detail how subscription activations are handled. This could include information on how long it takes for the subscription to become active after payment is processed.
3.Data Migration and Onboarding
For customers migrating from another CRM system or for new customers, the shipping policy might include details on data migration services and onboarding support provided by the CRM software company.
4.Service Level Agreements (SLAs)
The shipping policy might also outline any service level agreements regarding uptime, performance, and support response times. This ensures customers have clarity on what to expect in terms of service reliability and support.
5.Updates and Maintenance
Information on how updates, patches, and maintenance activities are handled can also be included in the shipping policy. This ensures customers are aware of any potential downtime or disruptions due to software updates.
6.User Training
Some CRM software providers may offer training resources or sessions to help users get started with the software. The shipping policy might include details on how these training resources are accessed or scheduled.
7.Data Security
We take the security of your information seriously and implement reasonable measures to protect it against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.